Question 1

Purpose

Accepted Answer

Ajit Foundation is dedicated to safeguarding the information you provide to us. This privacy policy outlines the measures we take to protect your personal information.

We may update this policy from time to time without prior notice, so we encourage you to review it periodically for any changes. Any updates will take effect as soon as they are posted.

Rest assured, we will never modify the policy in a way that would reduce the protection of your personal information shared with us.

Question 2

Our data privacy principles

Accepted Answer

This privacy policy outlines how we at Ajit Foundation protect your personal information. These principles govern how we collect, use, disclose, dispose of, and transfer your personal data:

• Choice: You have the option to decide how we collect, use, and share your personal information. If you choose not to share it with us, we will not be able to provide services to you.

• Your Rights: Ajit Foundation empowers you to manage your personal information. This includes the right to access, correct, delete, restrict, transfer, or object to the use of your data. You can also withdraw any consents you previously provided regarding terms and conditions.

• Collection: Ajit Foundation will only collect personal information for the specific purposes outlined in this Privacy Policy.

• Use of Personal Information: Any personal data collected will be used solely for the purposes mentioned in this Privacy Policy.

• Integrity and Confidentiality: Ajit Foundation implements appropriate measures, in line with applicable privacy and data security laws, to protect your personal data from unauthorized access, leakage, and misuse.

Question 3

Refund Policy

Accepted Answer

Ajit Foundation is introducing a donation refund policy to ensure fairness and transparency in processing refund requests, especially as digital payments become more common. While we expect donors to exercise care during donations, we understand that donations may sometimes be made in error or that donors may change their minds. Additionally, refunds may be necessary to comply with the Foreign Contribution Regulation Act (FCRA Act).

We will review each refund request and may ask for additional information. However, Ajit Foundation is not obligated to process refunds and may refuse requests, particularly if a tax exemption certificate has been issued.

To request a refund, you must contact us in writing or by email within 7 working days of making the donation. For foreign donations, additional processing time may be required. Your request must include the donation date, amount, receipt ID, and transaction reference number.

Refund decisions will be made by our finance team, and their decision is final. The refund process may take 7 to 30 working days, depending on third-party processing times (such as payment gateways or banks).

Question 4

The information we collect

Accepted Answer

The personal information we collect may include details such as your name, donation amount, address, tax information (like PAN), phone number, gender, donor feedback, email address, and any other information you choose to share with us (“Donor Data”).

'Personal Information' refers to data that can identify a specific individual, either on its own or when combined with other information we may have access to.

We also collect information through payment processors and other service providers. These third parties enable electronic donations via methods like payment accounts, credit cards, or other payment methods. These processors may gather certain data from you, and we recommend reviewing their privacy policies to understand how they protect your information.

We collect this information through various means, including when you:
(i) make a donation,
(ii) sign up for our campaign,
(iii) subscribe to stay updated.

We use the personal information to process donations, communicate with donors about the Ajit Foundation, and run our campaigns and other activities.

Question 5

How we use personal information we collect

Accepted Answer

We may use donor information for the following purposes:

• Enhancing our services, such as processing donations;
 • Issuing receipts and expressing gratitude to donors;
 • Keeping donors informed about updates, news, and future campaigns;
 • Conducting internal analysis, including research, surveys, metrics, and other related activities;
 • Maintaining records;
 • Responding to requests from regulatory or law enforcement authorities, complying with court orders, or fulfilling any legal requirements;
 • Any other purposes directly related to our fundraising activities.

Additionally, comments provided by donors may be made public and featured in promotional materials. We may also use supplementary information to enrich donor data and support our fundraising efforts.
Data collected from payment processors and service providers will only be used for the purposes outlined in this policy.

Question 6

Sharing / disclosure of information

Accepted Answer

Third-Party Service Providers: We may share your information with external vendors or third-party payment gateways for various purposes, such as sending you updates via email, text messages, or calls regarding our campaigns, or processing payments.

Legal Purposes. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal processes. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Ajit Foundation, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as summons, court order or government demand to comply with the law.    If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ajit  Foundation, our donors or others. This includes exchanging information with other companies and organizations for the purposes of prevention of fraud.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ajit  Foundation, our donors or others. This includes exchanging information with other companies and organizations for the purposes of prevention of fraud.

With Your Permission: We may also share your information if you give us explicit consent to do so.

Question 7

Choices about how we use and disclose your information

Accepted Answer

We want to give you control over the personal data you share with us. You have the option to set your browser or mobile device to block all or specific cookies, or to be notified when cookies are being sent. To learn how to manage your Flash cookie settings, visit the Flash player settings page on Adobe's website.

Question 8

Right to Access

Accepted Answer

You will have the right to access your personal information and any such requests made to Ajit Foundation is dealt in the following manner:

Ajit Foundation ensures that any requests for access to personal information made by a donor will be addressed in writing or electronically within 15 days of receiving the request.
Donors have the right to correct or update any inaccurate, outdated, or incomplete personal information.
To request access to or make corrections to personal information, donors should contact us at srujanonline@gmail.com.(mailto:srujanonline@gmail.com)

Question 9

Correcting your personal information

Accepted Answer

We will make reasonable efforts to accurately record the personal information you provide and any future updates.

We encourage you to review, update, and correct the personal information we hold about you. You also have the right to request the deletion of any inaccurate, incomplete, or irrelevant personal information, or any information that is being processed in violation of applicable legal requirements.
However, your right to access, update, correct, or delete your information may be restricted depending on your jurisdiction's laws. This could include cases where:

• Your requests are unreasonable or excessively frequent.
 • Granting your request would infringe on the rights or safety of others.
 • The information is related to ongoing or anticipated legal proceedings or could interfere with negotiations or an investigation into potential unlawful activity.

Additionally, your right to access or delete your information may be subject to our record-keeping policies and applicable legal requirements, including any statutory retention periods.

Question 10

Security: How we protect your information

Accepted Answer

We have implemented various physical, electronic, and managerial measures in line with applicable laws to protect your information and prevent unauthorized access, ensuring data security.

These measures are designed with consideration of the sensitivity of the information we collect, process, and store, as well as current technological capabilities. We follow industry-standard practices to safeguard the personal data you provide, both while it is being transmitted and once it reaches us.

Our third-party service providers for payment processing are all certified as compliant with the Payment Card Industry Data Security Standards (PCI DSS).

However, we are not liable for any loss or exposure of your information due to transmission errors, unauthorized access by third parties, or other factors outside our control.

Question 11

Data Retention

Accepted Answer

We will only keep donor-related information for as long as necessary to fulfill the purpose outlined in this privacy policy, unless a longer retention period is required by relevant laws or regulations.

Question 12

Changes to this Privacy Policy

Accepted Answer

Ajit Foundation has the authority to periodically review, revise, and make changes to this privacy policy. Any updates to the policy will be posted online.

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Dedicated to empowering the underprivileged through education, health, and sustainable livelihoods.

TOGETHER, WE MAKE A DIFFERENCE.

Pune Office

Plot No- 28 Shaha Colony, near Sai Mandir, Talegaon Dabhade, Maharashtra 410507

+91 94050 24613

srujanonline@gmail.com

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